Cloudz - Terms and Conditions

Cloudz

Terms and Conditions

Effective Date: May 3, 2025

Welcome to Cloudz. By accessing or using our services, you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.Cloudz is a business owned by John Alejandro Duarte Artavia and Errol Dalhouse.

1. Services

Cloudz provides business automation and marketing solutions, including CRM configuration, email marketing automation, graphic design, and video editing services. Our solutions are designed to enhance brand presence, automate communication, and support digital growth for businesses across various industries.

2. Use of Services

By using our services, you confirm that you are at least 18 years old and legally capable of entering into contracts. You agree to provide accurate, current, and complete information when engaging with our services.

3. Payments and Billing

Clients will be billed according to the plan or agreement established prior to the start of services. All payments are processed through secure third-party providers. Subscription or project-based fees may recur monthly, annually, or be one-time depending on the service. Non-payment may result in suspension of service.

4. Intellectual Property

All content, creative assets, branding, and system configurations developed by Cloudz are the intellectual property of Cloudz unless otherwise agreed in writing. Clients may not reproduce, redistribute, or resell any part of our services without express permission.

5. Limitations of Liability

Cloudz shall not be held liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our services. We do not guarantee any specific results from our designs, automations, or marketing campaigns.

6. Termination

We reserve the right to suspend or terminate services at our discretion if any violation of these terms occurs. Clients may also cancel their subscription or project with prior notice, subject to our cancellation policy.

7. Modifications

Cloudz reserves the right to modify these Terms and Conditions at any time. Continued use of our services after changes implies acceptance of the updated terms.

8. Contact

For any questions about these Terms, contact us at [email protected].

© 2025 Cloudz. All rights reserved.

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COMPANY

We are a digital platform focused on helping businesses automate their marketing, customer communication, and online growth through smart tools and systems.

Our Team: Cloudz is legally owned and operated by John Duarte and Errol Dalhouse.

Our Location: San Pablo, Costa Rica

CUSTOMER SUPPORT

Contact Us: We are available Monday to Friday, from 10:00 a.m. to 6:00 p.m.

LEGAL

Terms of Use: Using this platform implies your acceptance of our terms and conditions as outlined in our service agreement.

Privacy Policy: Your data is protected and used only for operational purposes in accordance with our Privacy Policy.